W M L Sandaruwan
MSc Cyber Security · BEng (Hons) Computer Networking · HND Computing
Senior IT infrastructure professional with expertise in network engineering, systems administration, cloud environments, and cybersecurity. MSc Cyber Security graduate currently leading infrastructure at Fortude.
My Services
Comprehensive IT infrastructure and security services built on 10+ years of hands-on experience.
Infrastructure Management
End-to-end IT infrastructure planning, implementation, and maintenance across enterprise environments.
Network Engineering
Design and management of complex network architectures, routing, switching, and network security.
Cloud & Virtualisation
Azure, AWS cloud infrastructure, hybrid environments, cloud migration strategies, and on-premise virtualisation with VMware, Hyper-V, and Proxmox.
Cybersecurity
Vulnerability assessment, penetration testing, security compliance, and incident response.
IoT Solutions
Design and deployment of IoT devices and sensor networks for enterprise monitoring, automation, and smart infrastructure.
Open Source Development
Building and contributing to open source tools and solutions tailored to enterprise requirements — from automation to infrastructure utilities.
AI Solutions
Custom AI solutions for enterprise needs using Ollama (self-hosted LLMs), n8n workflow automation, and Moltbot — delivering voice AI, intelligent automation pipelines, and AI-driven business tools.
My Skills
A comprehensive technical skill set developed through diverse industry experience.
Infrastructure & Management
Systems & Networking
Cloud & Virtualisation
Scripting & Development
AI & Automation
IoT Development
Cybersecurity
Experience
Over a decade of progressive experience in IT infrastructure and systems administration across 8 organisations.
Assistant Manager – Infrastructure
Fortude
- Oversaw management and optimization of IT infrastructure, ensuring reliable and secure operations
- Led infrastructure projects from inception to completion, ensuring alignment with business objectives and timely delivery
- Managed and mentored a team of IT professionals, fostering a culture of collaboration and continuous improvement
- Drove improvements in network, server, and cloud environments to enhance system performance
- Ensured high availability and uptime of IT systems through best practices and proactive monitoring
- Maintained compliance with industry standards and regulations through necessary policies and controls
- Oversaw incident management processes to quickly resolve infrastructure-related issues
- Conducted capacity planning and forecasting to ensure infrastructure met current and future business needs
- Assisted in managing infrastructure budgets and resource allocation to optimize spending
- Maintained comprehensive documentation and provided regular performance reports
Senior System Administrator
Fortude
- Utilized and maintained the helpdesk ticketing system, promptly addressing internal IT ticket requests
- Managed day-to-day operations of host systems by monitoring performance, configuration, and maintenance
- Developed new system implementation plans, custom scripts, and testing procedures for operational reliability
System Engineer – Service Desk L2
MOQdigital – A Brennan Company
- Maintained high login efficiency (availability) for customers
- Resolved tickets within the agreed Service Level Agreement (SLA) for ticket volume and response times
- Managed MS Exchange, Active Directory, DHCP, DNS, and Group Policy Objects (GPO)
Senior Analyst (ICT Support Engineer)
HCL Technologies (appointed to BP)
- Maintained high login efficiency (availability) for customers at British Petroleum (BP)
- Resolved tickets within the agreed SLA for ticket volume and response time
- Adhered to quality standards, regulatory requirements, and company policies
IT Support Engineer
Brandix
- Analyzed and reviewed ICT systems by scheduling and conducting quality audit inspections
- Managed and maintained Active Directory users and computers
- Oversaw management of CISCO Meraki Wi-Fi access points
Associate Systems Administrator
ANC – NetAssist International
- Implemented two distinct lab environments for Net Assist and ANC students using Windows VHD technology
- Developed a method using the Windows DISM tool to prevent frequent reinstallation of Microsoft labs
- Created a Windows image using Acronis recovery tool to reduce downtime and expedite lab PC setup
Technical Officer
Voice of Asia Network (PVT) Ltd.
- Enhanced VPN and point-to-point link monitoring for Outstation Transmission and Outdoor Broadcasting using KS-Soft Host Monitor
- Delivered a robust Windows solution for everyday PC use through Deep Freeze implementation
- Provided 24/7 remote system monitoring and maintenance via VNC and Remote Desktop
System Engineer
Tec Sri Lanka Worldwide (PVT) Ltd.
- Evaluated and reconfigured the company's Windows setup, including reallocating NAS storage for a robust, scalable solution
- Improved system security through setup and ongoing maintenance of Sophos UTM
- Researched and implemented network enhancements that improved system reliability and performance
Projects
Key infrastructure and cloud projects delivered across multiple organisations.
Broadcast Station — Hanthana Mountain Range
Voice of Asia Network (PVT) Ltd.
Implemented a new broadcast station on the Hanthana Mountain Range, including antenna panels, transmitters, exciters, and point-to-point hardware links for the Voice of Asia Network.
Microsoft Office 365 Cloud Migration
NetAssist International
Implemented the Microsoft Office 365 cloud service for NetAssist International, migrating from on-premise infrastructure to the cloud and enabling modern collaboration features.
Microsoft Dynamics 365 Deployment
ANC Education
Deployed and configured Microsoft Dynamics 365 service for ANC Education, streamlining business processes and improving operational efficiency across the organisation.
SCCM Patch Deployment Implementation
Brandix Apparel Limited
Contributed to the enterprise-wide SCCM Patch Deployment Implementation Project, establishing a centralised patch management strategy to improve security posture across all endpoints.
LAPS (Local Administrator Password Solution) Implementation
Brandix Apparel Limited
Contributed to the LAPS Implementation Project, securing local administrator accounts across the enterprise by enabling automatic password management and rotation through Active Directory.
File Server to SharePoint Online Migration
Brandix Apparel Limited
Contributed to the migration of local file servers to SharePoint Online, enabling cloud-based document management, improved collaboration, and reduced on-premise storage overhead.
Education
Academic foundation in computer networking and cybersecurity from recognised UK institutions.
Staffordshire University, UK
January 2025
MSc Cyber Security
Focused on advanced topics such as network security, ethical hacking, cryptography, and risk management. Conducted practical research on developing a portable penetration testing device for assessing and securing digital infrastructures.
London Metropolitan University
June 2022
BEng (Hons) in Computer Networking
Graduated with honours in computer networks, network design, and security protocols. Gained hands-on experience in configuring, managing, and troubleshooting network systems, and explored emerging networking technologies.
Pearson
September 2013
BTEC Level 5 HND — Computing & Systems Development
Completed a Higher National Diploma emphasising software development, database management, and network infrastructure. Developed practical skills in system analysis, design, and implementation of IT solutions.
Certifications
Industry-recognized certifications in Microsoft technologies, IT service management, and networking.
Microsoft Certified Trainer
2018–2023 (5 consecutive years)
Microsoft Specialist: Azure Infrastructure
2014
MCSA: Office 365
2014
Microsoft Certified Professional
2014
ITIL V3 Foundation
CompTIA A+
Diploma in Networking – N+
ICDL
8+
Certifications
5
MCT Years
10+
Years Experience